Our Returns Policy allows for returns up to 14 days from the original purchase date. Shipping fee will be taken out of the total refund amount for all returns.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note that returns will need to be sent to the following address: 147 Spring Street New York, NY 10012
If you would like to make an exchange, we recommend placing a new order and returning the original item(s). This will secure the item(s) and expedite the shipping process. A refund for the original item(s) will be processed upon arrival at our returns center.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved your return, please contact us at email@example.com.
The customer is responsible for all return shipping charges and liability for lost or stolen return packages. We therefore recommend that you use a trackable service to return your items to us.
Did you receive my return?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.